I would like to ask your advice on a problem I am facing with an Indian credit card company called ICICI.
This is the situation:
I bought 3 tickets from GoAir online (www.goair.in) last month. Each of those tickets cost Rs2900. While booking the tickets the first time, I tried booking for 3 people at once for a total of 8700. But once I entered the credit card details and clicked on process ticket, the page did not move. There was nothing wrong with my Internet, the page just never moved. I never got a confirmation of that transaction, no tickets, nothing. I was left with no option but to book afresh after waiting 4 at least an hour.
I then decided to individually book for 1 person at a time - 2900 each. So, I used the credit card 3 times for 2900. I got the tickets and the confirmation. Now, when I get the bill, they hav also charged me for the 1st transcation of 8700 for no tickets! Total bill is now 17k!! (8700 +2900+2900+2900!)It's not fair, is it? Can I fight this?
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