Credit Card discrepancy – I am asked to pay for tickets not received!!?
I would like to ask your advice on a problem I am facing with an Indian credit card company called ICICI.
This is the situation:
I bought 3 tickets from GoAir online (www.goair.in) last month. Each of those tickets cost Rs2900. While booking the tickets the first time, I tried booking for 3 people at once for a total of 8700. But once I entered the credit card details and clicked on process ticket, the page did not move. There was nothing wrong with my Internet, the page just never moved. I never got a confirmation of that transaction, no tickets, nothing. I was left with no option but to book afresh after waiting 4 at least an hour.
I then decided to individually book for 1 person at a time - 2900 each. So, I used the credit card 3 times for 2900. I got the tickets and the confirmation. Now, when I get the bill, they hav also charged me for the 1st transcation of 8700 for no tickets! Total bill is now 17k!! (8700 +2900+2900+2900!)It's not fair, is it? Can I fight this?
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Um, you just need to call the agency and get it corrected. Your situation is hardly unheard of. Just make sure you have access to whatever validation information they’ll ask you when you signed up, that way they can verify your account faster. Don’t worry, you’re spending several thousand dollars in one push, they’ll do everything they can to keep you.